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Break-Even Analysis Tool

Find how many customers you need before the business covers its costs, compare up to three ways of running it, and see how long it takes to earn back what you spend.

How customers buy

How do customers buy?

Your costs never leave your browser

The scenarios, cost lines and amounts stay on your computer and in your progress file. To write the diagnosis, only each scenario's break-even numbers are sent to our server. How it works

About the tool

Why it exists

Many happy customers can still lose money

A business pays for itself only when what customers pay, minus what serving them costs, covers the costs that come whatever happens. Break-even analysis finds how many customers that takes. The answer matters only next to a second number: how many customers exist, and how many you could sign.

This tool works on its own, and as stage 5 of our playbook for validating a business idea, where the price and the variable cost per customer come from the test in stage 4. Read more about break-even analysis.

The method

How the tool works

Only what you can know. The steps ask for the price, the variable cost, the fixed costs and the upfront spend: numbers from your test, quotes and bills. Guesses, such as how fast customers come or how big the market is, are optional what-ifs on the results.

The formula. Break-even customers = fixed costs ÷ (price − variable cost per customer), rounded up. Price minus variable cost is the contribution margin: what each customer adds towards fixed costs. Every number is for the same period, a week, a month or a year.

Customers who buy now and then, or once. The price and cost are then for one sale, and break-even is the sales needed each period. If you say how often a customer buys, the tool also gives the customers needed in a year.

Up to three scenarios. The same idea can be run in different ways, such as a leased van or couriers paid per trip. Each scenario has its own price, variable cost and fixed costs, up to 20 lines. The tool can add lines people often forget, such as your own pay; it never fills in amounts.

Costs not paid in cash. Tick a line such as the wear on equipment you bought. Break-even counts it, like depreciation in your accounts; cash break-even, shown alongside, leaves it out to show when money stops running out.

Comparing scenarios. The one with the lowest fixed costs usually needs the fewest customers, but earns less on each. The tool shows where two scenarios cross: above that number of customers, the one with the higher margin earns more.

When the money comes back. Give a pace, such as four new customers a month, and the tool finds the month the business covers its costs, the month it has earned back everything spent (the upfront spend plus the early losses), and the most money needed on the way. Or give a month to earn it back by, and it finds the pace needed. It assumes customers stay; if some leave, it takes longer. A rough count of the market checks that break-even doesn't need more customers than exist.

What leaves your computer. The scenarios, cost lines and amounts stay in your browser and your progress file. To write the diagnosis, the page sends our server only each scenario's break-even numbers, and the server keeps nothing.